Training and professional development are essential to the state procurement office. Many procurement offices deliver internal training to their staff on a regular basis. The topics of these offerings can be everything from how to conduct an RFP evaluation to how to use the office P-card. Whether an office has a formalized training program resulting in a certification or less formal “hot topic” training, the intent is the same: to improve the procurement process.
In addition to providing internal training, many procurement offices are tasked with delivering training to the agency staff responsible for contract administration. These agency staff may not have a procurement or contract management background but are tasked with the administration of contracts related to their job duties. However, there is a great deal of responsibility delegated to the agency contract administrators, as they are interacting with the contracted supplier most often. Ineffective contract administration can affect the overall success of the contract.