What is your procurement office going to focus on in 2020?
Rather than trying to predict by looking into the magic crystal ball to see what’s trending in state procurement, we asked the experts. For the past six years, we have relied on the knowledge and perspective of NASPO leaders to aid in identifying the top 10 most important issues to tackle in the new year.
Based on CPOs’ ranking, the 2020 Top 10 Priorities for State Procurement reflect nationwide priorities. Read more to learn what’s trending in 2020!
1.Leading Procurement Strategy Statewide
This is NASPO’s top priority for the new year. In 2020, state CPOs will continue to focus on their strategic leadership role within the state enterprise. Providing leadership for statewide planning, policy setting, centralized oversight, data-gathering and analysis will be front and center for state central procurement leaders.
2.Maximizing Statewide eProcurement Utilization and Functionality
Ranked 2nd this time around, eProcurement saw a jump from last year’s 4th place. States will go on to implement solutions that can maximize spend tracking and reporting across all agencies and possibly expanding eProcurement utilization statewide to include localities.
3.Responsive Services to Agency Stakeholders
A former front-runner, agency relationships and responsiveness take 3rd place on the 2020 list of priorities. NASPO members seek to understand procurement needs and also maintain high levels of trust and satisfaction with state agencies.
4.Analytics for Data-driven Enterprise Decision-Making
A new-comer issue taking 4th place this year, acquiring robust data analytics tools will be paramount to state procurement offices for tracking and better measuring success.
5.Continuous Process Improvement
A critical area for state procurement offices, we saw continuous process improvement move from ranking 2nd in 2019, to 5th in 2020. Continuous process improvement focuses on continuous assessment of existing processes and policies, leading to process improvement and added value to the procurement process.
6.Talent Management and Succession Planning
This is the 6th most important area for CPOs due to a renewed need to recruit and retain talent, as well as for planning for knowledge transfer to the next generation of procurement professionals. State procurement offices will focus on maintaining low attrition rates and nurturing a skilled workforce for the future.
7.Effective Contract Administration
Moving from 3rd place last year, to 7th place in 2020. A foundational building block of public procurement, effective contract administration can minimize waste and generate additional savings. Robust contract administration processes exemplify the skill set required for success in public procurement
Another newcomer, which is occupying 8th place this year. This collective focus is likely due to the need to manage change in many states that have experienced process reform, modernization or new technologies/system implementations in the past few years.
9.Innovative Solution-based Solicitation Methods
This is another new arrival, taking 9th place on the 2020 list. States will continue to add other sourcing methods to their portfolio to increase value creation and maximize savings for the state.
10.Training and Certification Programs for World-Class Procurement Organizations
Lastly, the 10th most important topic for NASPO in 2020, training and certification, is moving two places down compared to last year. NASPO stands ready to support this need by adding to its portfolio of valuable Procurement U training offerings in 2020.
This year we are retiring 4 focus areas which have been repeat items for several years in a row: KPIs, IT procurement, cooperative purchasing, and transparency.
Click HERE to review the complete list of Top 10 Priorities for 2020.
Here’s to a great New Year and stay tuned for new and exciting programs, conference sessions, and publications that will be developed around the top 10 focus areas!
Have any project ideas around the Top 10 issues? Please contact Elena Moreland.