It is that time of the year again.

The end of the fiscal year and the kick of the new is a busy time in public work. Some are rounding up payments, contracts, and making sure compliance is in order. Others are answering calls from the legislative to testify at another budgetary hearing; the point is: a lot is going on. Truthfully, that could be said about the last 18 months.

In case you missed it the first time on Pulse, here is a fiscal year round-up of our top 5 posts!

Implementing eGovernment: 3 Lessons from Estonia

This post covers the case study of the country of Estonia: the little country that could. In 1991, Estonia kept all governmental archives by typewriter and by 2001 established a secure network that allows both private business and the government to access documents from each other. Read this article for 3 lessons in successful implementation of eGovernment.

You’re so Vain: Vanity Metrics

As procurement specialists, we’ve all heard of key performance indicators (KPIs), but do you know the difference between a KPI and a vanity metric? For tips on how to structure your KPIs to know you are tracking value and not vanity, read this article.

Improving Cybersecurity in State Procurement

Cybersecurity is a joint effort. As we embrace the digitization of government, cybersecurity has never been more important. This post covers recommended best practices and resources to help assist your office with improving cybersecurity in state procurement.

Everything is NOT awesome—Difficult Customer Situations

Dealing with both internal and external customers is a constant for the public procurement specialist. In this article, tips for how to deal with those customer situations to improve the situation and still accomplish the task at hand. Articles, white papers and webinars are all linked as resources in this piece!

Fix Your Meeting!

Do you know just how wrong your meeting is? We’ve all been there: the meeting that absolutely should have been an email. Your meetings should be task orientated and solution focused.  For the 6 steps for a successful meeting, make sure to check out this article.