- Elena Moreland
Thank you for sharing your thoughts, Sandra! The use of AI as a service in government is still new and in an exploratory phase. Machine learning and AI solutions are evolving very fast and have the potential to continue to impact our personal lives and government operations around the world over the next few years. We all need to be aware of these opportunities as well as the challenges they may bring. Simple tools like chatbots and voice assistants are just a few examples of the many applications already used in the public sector arena to free up employees from performing repetitive tasks and allow governments to serve citizens more efficiently. The possibilities are endless. Governments and IT companies alike carry a heavy burden and have a significant role to play in addressing privacy concerns and preventing cybersecurity threats to our personal data.
though there may be a place for robotic activity within the processes that are an integral part of the procurement and contracting processes, I can’t even begin to imagine robots taking over all of our activities because of the many grey areas inherent in the statutory and regulatory requirements we must comply with…even with the alogrithms that can be defined for many of the risk assessment determinations involved in the procurement decision making processes. With that being said, I’m looking forward the increased technological changes that will contribute to making our world a more efficient, effective, and (hopefully) safer place to be.