The Problem Solvers
The basis of any good business partnership is the ability to understand problems and develop a joint strategy to find a solution. In other words, communication and teamwork are essential. These were the central themes throughout NASPO’s 2018 Exchange conference this year in the Big Apple, New York, New York! It was here that purchasers and suppliers assembled to learn, discuss, and contemplate their relationships. Networking flourished while old friends reunited and new professional bonds were forged. The conference served as a platform in which buyers and suppliers took stock of innovative projects they had worked on together as well as learn about the vast resources NASPO has to offer. Conference-goers had the opportunity to attend large general sessions that featured keynote speakers and interactive, state government panels.
During a general session cleverly titled “Problem Solvers,” a panel of NASPO state members and suppliers sat on stage together to identify characteristics of effective supplier relationship management programs and discuss the impact of positive, open communication on the ability to reach successful procurement outcomes. Audience members were able to text their questions to the facilitator, who then asked the speakers to discuss them on stage. It was an effective way to outline strategies that could alleviate conflict in the state-supplier relationship, as well as keep all parties focused on solving the issues at hand. Although each session began with a script, it quickly morphed into a flowing, organic conversation between purchaser and supplier.
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Ten Things Your Procurement Officer Wants You to Know
A unique aspect of NASPO’s Exchange conference is the opportunity it provides to state members and suppliers to come together and have open and honest conversation in a “safe space,” where no ideas are bad, and no questions are stupid. It is a learning and thinking environment that lends itself to useful and edifying conversations that might not otherwise take place. The session “Ten Things Your Procurement Officer Wants You to Know,” led by Stacy Gregg, Procurement Manager from the State of South Carolina, really seized the moment Exchange creates and used it to convey some hard-won truths to the supplier community in attendance.
In an overflowing room, Stacy walked through the “ten things” with care and precision – taking questions along the way and allowing CPOs and other procurement officials in the room to chime in with additional viewpoints and advice. Her list included insightful quotations from her fellow public procurement officials and is presented with many of those insights below:
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