Tag: George Cronin Awards

Technology & IT Procurement

IT Procurement: Envisioning the Next Decade in Technology

2021 is the year of IT procurement. Here on the Research and Innovation Team, we have worked hard to bring to your attention to the newest trends in technology and IT procurement. The pandemic has shown us how important technology is going to be in the incoming decade. Already our way of working has changed to bring you. We have learned to adapt to new technologies, and a lot of the practices we have adopted in 2020 will be with us forever. The IT procurement landscape does not have to be a landmine of uncertainty, we have resources to help you!

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Agency Relations & Customer Service

Customer Service to Agency Stakeholders

A successful procurement relies on quality customer service from the procurement specialist.  An important component of customer service is early collaboration between agencies. The initial interaction provides the procurement specialist the opportunity to establish trust and start a relationship through personal engagement with agency stakeholders. This is the best time for the specialist to set clear expectations, listen and respond to concerns, and build a partnership.

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Professional Development

Keeping Up with Continuous Improvement

No matter how well your office is running, there is always room for improvement! Consistently looking for ways to improve your processes can lead to greater efficiencies and cost savings in the long run. Models like Six Sigma and Kaizen are often used to help identify ways to improve on a day-to-day basis. This process of continuous improvement can help eliminate inefficiencies and wasteful activities or time-consuming steps in the procurement cycle. It’s about taking a critical look at your processes, finding gaps and opportunities for improvement. Read more “Keeping Up with Continuous Improvement” →
NASPO Events & Education

A Day in the Life: Louise Terry

This week, NASPO’s own ProcurementU is providing another professional development opportunity by hosting  the State Training Training Coordinators Conference (STCC) in Madison, Wisconsin! The goal of STCC is to facilitate the sharing of materials and best practices between state trainers. During the three day conference, ProcurementU has an agenda full of opportunities to learn how to best leverage the training and education provided at the conference to advance state government in participants’ home states. Networking sessions, interactive general sessions, a keynote speaker, an emphasis on collaborative learning efforts and the sharing of resources are just a few things participants will engage in! To highlight the great work state training coordinators across the country do this week Pulse is highlighting the state training coordinator from Oklahoma and an active NASPO member, Louise Terry. 

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