Category: Professional Development

Professional Development

Training and Certification: A Better Value for Everyone 

A 2015 academic study found nearly 3 out of 4 public procurement managers were more likely to hire someone with a procurement certification.  A 2018 study by the Bureau of Labor Statistics concluded that persons with a professional certificate or license earned nearly one-third more than those without, including a weekly median salary difference of 12.4% for office and administrative support occupations. There are plenty more reasons why you should consider continuing education and why your office should value it.  Read more “Training and Certification: A Better Value for Everyone “
Professional Development

Spread the Word–It’s Procurement Awareness Month! 

What is public procurement? You would not believe the range of responses I got when I asked a handful of my university classmates and peers this exact question. Admittedly, the responses were not pretty. They began with a “Uhhhh” and ended with “I have no idea.” Sometimes, I even just got a blank stare.  
Read more “Spread the Word–It’s Procurement Awareness Month! “
Professional Development

Reflecting on the Pandemic: Networking

You, like many people, may feel dread in hearing the word “networking.” You are not alone, according to one study from Harvard Business School, people feel gross about networking being pushed by their superiors because of the feeling of how transactional it can be. That same study showed, however, that people do feel good about organic (or self-initiated) networking. Networking can be good for not just you as an individual but also good for your department and organization. Read more “Reflecting on the Pandemic: Networking”
Professional Development

Everything is NOT Awesome – Difficult Customer Situations

Imagine this – a state agency has come to you with frustrations about a lack of communication from the central procurement office. They have not heard back from the office in over three days, and they are frustrated that they do not know what is going on with their solicitation. This is just one example of a frustrated customer situation you might run into in your operations. When these unhappy customers arise, there are steps you can  take in order to recover from a bad customer service experience. Read more “Everything is NOT Awesome – Difficult Customer Situations”
Professional Development

Change Management: Prepare to Succeed

Change is an inevitable fact of life, and when working with executive offices or legislative bodies it’s often mandatory.  Whether it’s implementing a new eProcurement system, utilizing new solicitation methods, or just modernizing your codes and processes; it’s a manager’s responsibility to ensure successful adoption.  Change Management ranked #8 on NASPO’s Top Priorities for 2020.  Here’s how to facilitate change and achieve buy-in from your office.

  Read more “Change Management: Prepare to Succeed”

Professional Development

Accelerated Innovation During a Pandemic?

Despite the pandemic’s disruption of normal work life, innovation can still take place. A disruption can often be the catalyst of systemic change. This is because in a disruption, there is a push to quickly fix inefficiencies within the system. The main killer of innovation is often habit.  The COVID-19 pandemic has disrupted businesses and government across the country, but it doesn’t mean your office cannot capitalize on the opportunity for innovation. Although the COVID-19 pandemic is unprecedented, the techniques used to fuel innovation from disruption are still applicable today.[1]

Read more “Accelerated Innovation During a Pandemic?”