Tag: Georgia

Technology & IT Procurement

The State of Cybersecurity: 3 Bold Plays for Change

In March 2018, the city of Atlanta suffered a ransomware attack that compromised the data of their employees and anyone who conducted business with the state and ended costing $2.6 million in emergency contract efforts[1]. When Louisiana was attacked in November of 2019, 10% of the state’s servers were infiltrated and some 1,500 computers were damaged.  These examples demonstrate cybersecurity should be a top priority for procurement officers to protect the sensitive information of both vendors and staff. Understanding the issues and goals of your state Chief Information Security Officer (CISO) can pave the road toward a more productive working relationship and allow procurement officers to address increasing cybersecurity threats as partners.

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Professional Development

Relations Matter!

Agency relations and customer service is NASPO’s top priority for 2019. What an exciting topic to tackle as it is the first time it appears on NASPO’s Top 10 in the last two years! Current NASPO President Lisa Eason is a big supporter of highlighting agency relations initiatives across the country.
Improving relationships with state agencies not only increases the efficiency of procurements in the state but also makes the process and experience for both agency staff and procurement staff less tedious. However, many states have yet to implement extensive programs and initiatives due to the different puzzle pieces that need to come together to make the change effective. Improving agency relations and customer service is a complex task that requires both employees and management to change mindsets and behaviors. At times, it requires organizations to restructure their operations to function in a customer-centric mindset rather than working in traditional silos.

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