Tag: Michigan

Cronin Awards

NASPO Offers Free Webinar Series

Beginning in December 2019, NASPO will host a series of five webinars featuring each of the 2019 George Cronin Awards for Procurement Excellence finalists. These webinars are free and open to the public and are worth one contact hour each.
Below is a summation of each webinar’s award-winning topic. All webinars are held at 3 pm EST. Make sure to click the link to register to attend!

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Annual Conference

Leadership. Excellence. Integrity. NASPO’s 2019 Annual Conference!

NASPO is hosting the Annual Conference next week in Grand Rapids, Michigan! The week will be full of excellent content as well as exciting opportunities to meet and network with procurement colleagues from across the country. Beginning on Sunday with a Procurement U training on how CPOs can strengthen their seat at the table and build relationships with other cabinet-level leadership in their state.  The conference focuses on ways that procurement officials can enhance the profession and build relationships. The entire conference culminates in a panel with the National Association of State Chief Administrators (NASCA) focused on understanding the perspective of chief administrator on pressing procurement issues.

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Customer Service

Relations Matter!

Agency relations and customer service is NASPO’s top priority for 2019. What an exciting topic to tackle as it is the first time it appears on NASPO’s Top 10 in the last two years! Current NASPO President Lisa Eason is a big supporter of highlighting agency relations initiatives across the country.
Improving relationships with state agencies not only increases the efficiency of procurements in the state but also makes the process and experience for both agency staff and procurement staff less tedious. However, many states have yet to implement extensive programs and initiatives due to the different puzzle pieces that need to come together to make the change effective. Improving agency relations and customer service is a complex task that requires both employees and management to change mind-sets and behaviors. At times, it requires organizations to restructure their operations to function in a customer-centric mindset rather than working in the traditional silos.

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