Author: Elena Moreland

Protests

To Protest a Bid, or not to Protest?

While not a Shakespearean existential inquiry, a vendor who did not win a competitive bid for a public contract may be faced with a critical question: “Should I file a bid protest to challenge this award decision, or not?”

Bidders who have standing want to exercise their right to protest to correct alleged improprieties. Sometimes vendors file what some would call “frivolous,” or “sore loser” protests, after the fact, when some of the questions could have been addressed before a decision was made to award the contract. Read more “To Protest a Bid, or not to Protest?” →

Procurement Methodologies

Just Released! Reverse Auctions: A Roadmap for Success

Online reverse auctions have been around for a few decades, especially in the private sector and federal government. Many states have statutory or regulatory authority to conduct reverse auctions. However, many public buyers don’t use them on a regular basis. Moreover, some states that conducted reverse auctions haven’t always achieved the expected savings or outcome. Read more “Just Released! Reverse Auctions: A Roadmap for Success” →

NASPO Events & Education

A Day in the Life: Rosalyn Ingram

This is an updated post based on highlights from the interview with Rosalyn Ingram, Director of State Purchasing & Chief Procurement Officer (CPO) for the State of Florida Division of Purchasing. Read this blog to learn more about Roz’s role as the Florida CPO and get to know her fun and people-loving personality.
Roz has a B.S. degree in Business from Florida State University. She is also a Project Management Professional, Certified Public Manager, and Florida Certified Negotiator. She has 30 years of state government experience and has worked in several agencies to gain her diverse knowledge of state government and best practices in procurement. The Division of State Purchasing, led by Roz, creates state term contracts that leverages all state agency spend, as well as spend created through cities and counties that are able to use them. Her division also provides training for Certified Contract Managers, Certified Negotiators, and Project Management Professionals. They are also charged with rule promulgation and policy initiatives. She also manages the MyFloridaMarketPlace (MFMP) eProcurement system.

Read more “A Day in the Life: Rosalyn Ingram” →

NASPO Events & Education

A Day in the Life: George Schutter

This week we caught up with GEORGE SCHUTTER, Chief Procurement Officer (CPO) for the District of Columbia to learn more about himself and his current role in the District. George leads the District’s Office of Contracting and Procurement (OCP), where he oversees over $5.6 billion worth of acquisitions for over 78 agencies.
Supported by a staff of 228, George and his staff manage the contracts and relationships between the District and industry to acquire the supplies, services, and construction requirements of their client agencies.  His previous leadership roles included Chief Financial Officer of the Peace Corps; Chief Financial Officer for TechnoServe (an international non-profit providing business solutions to poverty); and Grant Thornton’s Global Public Sector Executive Director in the Middle East, North Africa and South Asia, where he opened regional operations in Dubai’s International Financial Center and developed offices in Iraq.
George is a former Major in the U.S. Marine Corps serving for 10 years domestically and abroad, including four years as a Director of a Regional Contracting Office. He has worked and traveled internationally throughout his career (to over 75 countries) and has extensive expertise in finance, procurement and contracts, change management, transparency, as well as capacity building efforts in developing countries.
George is a licensed Certified Public Accountant, Certified Professional Contracts Manager and Chartered Global Management Accountant. He holds degrees in Accounting from the Illinois Institute of Technology and an M.S. in Acquisitions and Contracts Management from the U.S. Naval Postgraduate School.
He is a resident of the District of Columbia where he lives with his daughter.

Read more “A Day in the Life: George Schutter” →

NASPO Events & Education

Which States Have Preference Policies? NASPO Has the Repository!

Giving preference to local bidders is a common means of making government contracts more accessible to resident small business enterprises and supporting local economies.
There are different types of preferences and the policy application around the country varies greatly; this adds complexity for both governmental and business entities trying to understand the preference conditions in each state. Wouldn’t it be great if there was a nationwide resource, a central place with state-by-state information on local preferences and reciprocity laws? Look no further! NASPO just launched the State Preference Repository, a comprehensive database, including preference conditions and law citations for all 50 states and the District of Columbia to help agencies determine the lowest responsible bidder.

Read more “Which States Have Preference Policies? NASPO Has the Repository!” →

Technology & IT Procurement

Data Privacy and Security: Where Are We in 2019?

Scary stories of cybersecurity incidents, ransomware attacks, data breaches, and/or data privacy violations have sadly become a part of life now. News reports, such as the recent Facebook and Cambridge Analytica scandal, show how private companies’ lax policies on data sharing and lack of proper auditing leave room for data misuse and abuse. Individuals are entitled to know what information private companies or government organizations have on them and how it is shared and protected. As citizens and consumer advocates are becoming more aware of data privacy and security risks, they are calling upon state and federal government to enact regulations so that living in the digital age doesn’t turn every-day social media users into commodities for companies that are willing to “trade” their personal information to make a profit. Read more “Data Privacy and Security: Where Are We in 2019?” →
Procurement Methodologies

5 Things You Should Know About Reverse Auctions

Are reverse auctions a win-win for both parties? The answer depends on who you ask, and as always, “the proof is in the pudding”. If done right, they can be a win-win for both buyers and suppliers. The online reverse auction is a cost-effective way in which a single buyer procures goods or services from multiple bidders using an online bidding platform. In this article, we will share a few tips to help demystify reverse auctions and maximize mutual benefits for both parties.

Read more “5 Things You Should Know About Reverse Auctions” →

Professional Development

3 Procurement Leadership Models for the New Year

Centralization and strategic leadership continue to be focus areas for state procurement offices around the country in the new year. This article recaps key takeaways from the 2018 NASPO Annual Conference townhall session on the leading role of the state central procurement office and three existing procurement authority models: centralized, decentralized/delegated and the hybrid procurement authority models. All three models create efficiencies and savings for the state. However, the centralized procurement authority model maximizes resources and outcomes while providing increased oversight, accountability and consistent application of standards and policies statewide.

Continue reading if you are a public procurement leader looking to improve your strategy in 2019!

Read more “3 Procurement Leadership Models for the New Year” →

Data Analytics

Meaningful KPIs in Four Easy Steps

Have you been tasked with developing Key Performance Indicators (KPIs) for your organization and don’t know where to begin? This quick primer can put you on the fast track!
We’ve all heard different variations of the phrase, “what gets measured gets done,” but how much of that is really true? What and how much of our activities do we need to measure to know whether or not we have achieved the desired results, and what changes to make moving forward?
Measuring and tracking key activities can incentivize employees to perform well and achieve success in specific areas. However, sometimes organizations can fall into the “metric trap” and drive for raw activity numbers rather than focusing on truly measuring key activities that influence their success. So how can we avoid inverse response behavior, where managers and employees end up focusing too much on numbers? Here are a few key questions you should ask before setting out on a performance measuring journey:

Read more “Meaningful KPIs in Four Easy Steps” →