Category: Procurement Office Development

Procurement Office Development

Considering Outcomes (Not Just Outputs) Through Your KPIs

You’ve been getting complaints that the floors in the procurement office are too sticky. As the administrator of the MRO contract that includes services for your building, you bring up the issue at your next meeting with the supplier. The supplier representative assures you that the floors aren’t sticky. Not only that, but she provides you with a list of data points showing how many times the floors have been mopped, how many total hours the staff have spent mopping, and how many bottles of cleaner they’ve used. You run through the building to show the data to your coworkers, proving to them that the floor isn’t sticky. When you’re done, you muscle your way back to your office, leaving a trail of your shoes and then your socks as they cling to the floor behind you. What’s wrong with this picture?  

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Procurement Office Development

Making a Difference with Supplier Diversity

Much has been written about measuring the performance and impacts of supplier diversity initiatives in the private sector.  But how much of that can apply to public procurement where the profit motive is not a factor?  Pulse is here to help with tips for examining your supplier diversity program.

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Procurement Office Development

Talent Management in a Changing World  

The post-pandemic way of life has shown us one thing: employees are essential to the success of any organization.   As people continue to assess their priorities and leave their jobs for new opportunities, agencies are beginning to understand the importance of employee satisfaction and workplace culture.    Read more “Talent Management in a Changing World  “
Procurement Office Development

Student Recruitment: An Interview with Michelle Luong

We had a chance to speak with Michelle Luong, a senior at Penn State University, majoring in Supply Chain & Information Systems with a minor in Information Systems Management. She has completed one co-op at Kimberly-Clark and two summer internships at Bank of America (all within procurement) throughout her time at Penn State. We met  Michelle at this year’s NASPO Annual Conference, and we were so captivated by her insight and conversation that we interviewed her on student recruitment into public procurement. The following is part one of our conversation with Michelle on how state procurement offices can better recruit students.  

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