Category: Procurement Office Development

Procurement Office Development

The Case of the Missing Worker

At the National Governors Association Winter Meeting in Washington, D.C., one topic was raised in every single session and panel: worker shortage. Every workforce sector is hurting for qualified or willing workers at every level. This shortage also affects public-sector employment, as many CPOs can attest. The question that everyone is asking is, “Where are all the workers?”

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Procurement Office Development

To Infinity & Beyond: Preparing for Public Procurement’s Future

2023 has arrived! With the new year comes new priorities, so NASPO has released the 2023 Top Ten Priorities for State Procurement Offices.  Annually, CPOs from each state are surveyed to gain insight into the challenges and goals for public procurement in the upcoming year. NASPO Pulse is here to highlight how state procurement is focused on the future.
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Procurement Office Development

NASPO’s Inaugural Supply Chain Case Competition

Engaging the next generations of public procurement professionals is more critical than ever as the role of procurement professionals continues to evolve. What better way to engage the next generation than challenging students to solve some of public procurement’s most significant challenges? And just like that, NASPO’s first public procurement case competition took shape.
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Procurement Office Development

Considering Outcomes (Not Just Outputs) Through Your KPIs

You’ve been getting complaints that the floors in the procurement office are too sticky. As the administrator of the MRO contract that includes services for your building, you bring up the issue at your next meeting with the supplier. The supplier representative assures you that the floors aren’t sticky. Not only that, but she provides you with a list of data points showing how many times the floors have been mopped, how many total hours the staff have spent mopping, and how many bottles of cleaner they’ve used. You run through the building to show the data to your coworkers, proving to them that the floor isn’t sticky. When you’re done, you muscle your way back to your office, leaving a trail of your shoes and then your socks as they cling to the floor behind you. What’s wrong with this picture?  

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