Imagine trying to use a computer without a mouse. Imagine trying to watch a video without speakers. Imagine trying to type an email on your phone without being able to see the screen. These are all examples of inaccessibility – and we can imagine how frustrating that would be. Accessible technology means that everyone can use the same technology, no matter how they need to manipulate it in order to process information.
So why is accessible technology so important to procurement?
This week we caught up with Jason Soza, Chief Procurement Officer for the State of Alaska.
Jason has served as Alaska’s Chief Procurement Officer (CPO) since 2013. As CPO, he and his staff work to ensure understanding of and compliance with the laws and regulations that govern procurement for the State of Alaska, while also always looking for ways to do things better. Jason has nearly 20 years of experience in purchasing at all levels, from the front lines of an agency to his position now as CPO. Jason is a member and board member of NASPO and is NASPO’s President-elect for 2019.
Have you been tasked with developing Key Performance Indicators (KPIs) for your organization and don’t know where to begin? This quick primer can put you on the fast track!
We’ve all heard different variations of the phrase, “what gets measured gets done,” but how much of that is really true? What and how much of our activities do we need to measure to know whether or not we have achieved the desired results, and what changes to make moving forward?
Measuring and tracking key activities can incentivize employees to perform well and achieve success in specific areas. However, sometimes organizations can fall into the “metric trap” and drive for raw activity numbers rather than focusing on truly measuring key activities that influence their success. So how can we avoid inverse response behavior, where managers and employees end up focusing too much on numbers? Here are a few key questions you should ask before setting out on a performance measuring journey:
Recruitment of emerging talent is an effort NASPO has focused on as an integral part of our higher education initiatives.. Since we began this project in 2017, we have attended supply chain management career fairs at each of our six academic partner schools. We take a two-pronged approach; at least one NASPO staff member attends to grab students’ attention and explain what public sector procurement is and why it is an excellent career opportunity; and state members attend to talk to students specifically about their state’s career opportunities.
We have learned so much from the first career fairs we attended in 2016. In order to gain students’ attention, we e have colorful pop-up banners, NASPO “swag,” and more of a visible presence on these campuses. Through our work with our internship and scholarship programs, as well as speaking in supply chain management classes and supply chain student groups, we have increased our brand awareness. Now, we often have a small handful of students at each fair who come up to our table and know what we do! We have come a long way from that first fair, we still have work to do.
“A Day in the Life” is a new series here on Procurement Pulse! We will give you insight into one of our NASPO member’s busy days in the central procurement office of their state, and allow a small peek into their lives. So look for your favorite friendly neighborhood procurement official to be featured here!
This week we caught up with Rosalyn Ingram, Director of State Purchasing & Chief Procurement Officer for the State of Florida Division of Purchasing to learn more about her role.
Roz has a B.S. degree in Business from Florida State University. She is also a Project Management Professional, Certified Public Manager, and Florida Certified Negotiator. She has 30 years of state government experience and has worked in several agencies to gain her diverse knowledge of state government and best practices in procurement. The Division of State Purchasing, led by Roz, creates state term contracts that leverages all state agency spend, as well as spend created through cities and counties that are able to use them. Her division also provides training for Certified Contract Managers, Certified Negotiators, and Project Management Professionals. They are also charged with rule promulgation and policy initiatives.
NASPO STAFF: Roz, first of all congratulations on your re-election to serve a second term on the NASPO Board of Directors. You are one of the many energetic CPOs and dedicated NASPO Board of Directors member. Why do you value your membership with NASPO?
Want your procurement staff to be ready for the next big thing? There is undeniable value in a staff that is savvy with current technology, but how do you prepare your staff to be ready to keep up with the digital trend that’s here to stay? In many cases, trends come and go, but sometimes they are the forces that drive innovation and success for businesses worldwide. Organizations of all sizes who embrace changing times are better able to develop strategies to manage change in a way that positions themselves for the future. Digitalization is achieved through the use of technology to strengthen existing processes and practices. It can also be looked at as the thread that is woven through multiple silos of information as means to integrate people, processes, and data throughout an organization. Outside of cost savings, there is value in digital efficiency, especially since procurement plays a vital role in shaping strategic models that support the execution of a multitude of contractual goods and services.
In the previous installment of this two-part series I discussed the amazing transformation and evolution made possible by automation and technology advancements of the 20th century. Today’s technology transformations such as robotics, artificial intelligence, biotechnologies, and the Internet-of-Things will have a great impact on society, disrupting every industry and improving many aspects of our personal and work lives. They also create problems for governments around the world that must now figure out how to regulate this new environment and respond to socio-economic concerns such as displacement of workers by automation, or inequality.
Of all big tech companies using AI to enhance their products or services, Amazon is clearly leading the pack with home automation products like Alexa, its version of a personal assistant. Facebook has recently sunset “M,” which hoped to take current personal assistants to the next level where the trained AI machine would have had the same knowledge as the user and do more things than regurgitating various scenarios scripted by app developers. However, the race to lead in AI as a service is on.
Through conferences, research, informative publications, and various member benefit programs, NASPO is dedicated to providing educational and information-sharing opportunities to the state government procurement community. Curious to learn more about what NASPO membership can do for you? Don’t take our word for it – check out this new video which features some of our members discussing the benefits of their NASPO memberships!
NASPO recently held the REACH (Regional Education and Connection Hub) Conference in New Orleans, Louisiana. 270 state members representing 47 states and the District of Columbia came together to participate in the first “super regional” conference in NASPO’s history, bringing together the Southern, Eastern, Midwestern, and Western Regions. The event was filled with educational and professional growth opportunities that expanded NASPO members’ support network into all four regions. In this series of blogs, NASPO staff will share key takeaways and highlights from REACH’s expansive programs agenda.
One conference. One session. Many lessons to be learned. Getting the best value out of contracts was a main learning objective during one of the REACH General Sessions. Developing a negotiations strategy to aid in accomplishing that goal was another one. Continue reading to find out what our members learned during this session, and how to become a more successful negotiator!
Planning to take the CPPB or CPPO exams this fall? Wonder if the time and effort are worth it? NASPO is here to help!
If you are preparing to take the CPPB or CPPO exams check out the online prep courses available through NASPO. These courses are designed as a facilitated review of the UPPCC Body of Knowledge and can be accessed through the Procurement U Learning Management System (LMS).
Most professionals regularly ask themselves questions like, “How do I grow in my career?” or “How do I increase my credibility?” One of the most effective paths to achieving these goals is to obtain certification in your field. This is certainly the case in public procurement, where for decades certification has yielded benefits to the employee, their organization, and the profession as a whole.
For the employee achieving certification, benefits can include: