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Pulse Podcast Special Episode! 2021 NASPO Exchange Conference
Pulse Podcast is excited to offer this special episode!
What event could spark such a special occasion? NASPO Exchange Conference!
Click HERE to download the episode!
Professional Development Fix Your Meeting!
We have all been there. The moment you left the meeting, and you feel that nothing got done. You are not alone. All organizations, whether it is a private business or a government entity, are guilty of it. Here are 6 tips to break out of that cycle!
Emergency Procurement & Risk Management Warehousing: What You Need to Know
Warehousing is shifting under the public procurement spotlight. Are you up to speed? Read more “Warehousing: What You Need to Know”
Professional Development Everything is NOT Awesome – Difficult Customer Situations
Imagine this – a state agency has come to you with frustrations about a lack of communication from the central procurement office. They have not heard back from the office in over three days, and they are frustrated that they do not know what is going on with their solicitation. This is just one example of a frustrated customer situation you might run into in your operations. When these unhappy customers arise, there are steps you can take in order to recover from a bad customer service experience. Read more “Everything is NOT Awesome – Difficult Customer Situations”
NASPO Events & Education NASPO’s Top 10 Priorities Analysis
Over the past six years of NASPO Top 10 Priorities lists, four topics have made the Top 10 every year and an additional 3 topics were on the list for all but one year. These topics, collectively, represent 65% of the list from the past six years. NASPO has supported these priorities through the development of the publications found in the table below.
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