Tag: state procurement

Procurement Office Development

Making a Difference with Supplier Diversity

Much has been written about measuring the performance and impacts of supplier diversity initiatives in the private sector.  But how much of that can apply to public procurement where the profit motive is not a factor?  Pulse is here to help with tips for examining your supplier diversity program.

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Contract Administration & Management

The Care and Keeping of Contracts 

For public procurement professionals whose job duties include contract administration, it can be tempting to leave contracts alone unless – or more accurately: until – there is an issue. Increasingly, however, procurement offices are recognizing the value of utilizing contract administration best practices to improve their relationships with suppliers and increase the value of their contracts. 

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Procurement Office Development

Talent Management in a Changing World  

The post-pandemic way of life has shown us one thing: employees are essential to the success of any organization.   As people continue to assess their priorities and leave their jobs for new opportunities, agencies are beginning to understand the importance of employee satisfaction and workplace culture.    Read more “Talent Management in a Changing World  “
Agency Relations & Customer Service

New Year’s Resolution: Boosting Your Office’s Customer Service  

  high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer service to all agency stakeholders is not only the right thing to do, but it builds new relationships and strengthens current relationships that will set your office up for success.
Read more “New Year’s Resolution: Boosting Your Office’s Customer Service  “