What is public procurement? You would not believe the range of responses I got when I asked a handful of my university classmates and peers this exact question. Admittedly,the responses were not pretty. They began with a “Uhhhh” and ended with “I have no idea.” Sometimes, I even just got a blank stare.
A high-quality customer service relationship with stakeholders is vital to organizational success, especially in public procurement. Providing exceptional customer service to all agency stakeholders is not only the right thing to do, but it builds new relationships and strengthens current relationships that will set your office up for success.
At NASPO, connections are the lifeblood of our organization. We are truly grateful to have had so many wonderful connections with you this past year and look forward to building stronger connections in the year to come. Read more “Connections: Elevating State Procurement “→
It has been over a year and a half since Covid-19 hit our borders. As a procurement professional, you have had a front-row seat. You’ve stepped up despite sometimes having little to no experience in procuring specialty items like masks and gowns. Now, with new variants emerging, supply chain disruptions, and a shortage of goods and services (i.e., meats, cars, and employees), state procurement offices continue facing volatile commodity pricing. As we enter the holiday season, how can state procurement officials best navigate these uncertain markets?Read more “4 Steps for Dealing with Price Volatility in Commodities “→